Mark Zuckerberg: Founder of Facebook Responds

September 6, 2006

Yesterday we added Facebook to TechAddress‘ growing list of corporate profiles. By early the next morning Facebook was receiving a large amount of negative feedback about a couple newly added features, which we shared with our readers and can be viewed by clicking here. Even though we normally to not post about the same company multiple times a day we feel that it is important to share with you some direct comments from Facebook’s Founder and CEO, Mark Zuckerberg. His comments outline how serious Facebook is taken the feedback they are receiving from their users and that they will take direct steps to improve the current situation.

Calm down. Breathe. We hear you.

by Mark Zuckerberg 10:45pm Tuesday, Sep 5

We’ve been getting a lot of feedback about Mini-Feed and News Feed. We think they are great products, but we know that many of you are not immediate fans, and have found them overwhelming and cluttered. Other people are concerned that non-friends can see too much about them. We are listening to all your suggestions about how to improve the product; it’s brand new and still evolving.

We’re not oblivious of the Facebook groups popping up about this (by the way, Ruchi is not the devil). And we agree, stalking isn’t cool; but being able to know what’s going on in your friends’ lives is. This is information people used to dig for on a daily basis, nicely reorganized and summarized so people can learn about the people they care about. You don’t miss the photo album about your friend’s trip to Nepal. Maybe if your friends are all going to a party, you want to know so you can go too. Facebook is about real connections to actual friends, so the stories coming in are of interest to the people receiving them, since they are significant to the person creating them.

We didn’t take away any privacy options. [Your privacy options remain the same.] The privacy rules haven’t changed. None of your information is visible to anyone who couldn’t see it before the changes. If you turned off your wall to non-friends, no one who is not your friend will be able to see a post on your wall. Your friends can still see it; it hasn’t changed. Secret groups and secret events remain secret from other people. Pokes and messages remain as private interactions. Nothing you do is being broadcast; rather, it is being shared with people who care about what you do—your friends.

We’re going to continue to improve Facebook, and we want you to be part of that process. Test out the products and continue to provide us feedback. Use your privacy settings so you can feel most comfortable using the site.

We hear you, and we appreciate the feedback.

Stay tuned… Mark

Digg Story

Entry Filed under: News, TechCrunch, blog, blogging, blogs, community search, facebook, facebook.com, icerocket, internet, media, online, online community, social, social networking, student face, studentface, technorati, the facebook, university, web, web 2.0, weblog. .

71 Comments Add your own

1. Paul | September 6, 2006 at 7:55 pm

Thanks for the reply, but I just don’t like it. No, I don’t think it’s cool knowing everything going on in my friends lives. I knew plenty the way the site was. Please, please realize that I know of NO ONE who likes this feature, and please get rid of it.
Thanks for hearing us.
2. HumanZoom | September 6, 2006 at 8:03 pm

I like this feature. There, now you know ONE person. The mini feed is an awesome idea.
3. techaddress | September 6, 2006 at 8:05 pm

Hi HumanZoom: You are one of the first people that I have seen say they like the feature. Can you please share a little more as to what you like about it so maybe others can learn from your insight, or sharpen their opinion against your opinion

Thanks!
4. Chris | September 6, 2006 at 9:19 pm

This IS someone screwing up and not wanting to admit when he messed up. Don’t try to improve it any more please! The only improvement can getting rid of it all.
5. Nick | September 6, 2006 at 9:37 pm

I happen to like it too. I can now tell in a few seconds what took me much longer to figure out. I want to know what you dont like about… There is no new information, all it is, is easier accessability. If for some reason you dont want your infomation in your mini feed or others news feeds then simply remove it yourself. it couldn’t be easier…

Also i dont know what people are so freaked out about. You ARE posting on the internet so don’t expect any of the information you submit to be private no matter what! Anyone who thinks they can keep information private on the internet, especially at a site in which they have no administrative control over has a lot to learn.
6. Josiah | September 6, 2006 at 9:59 pm

The new feed doesn’t show you a thing you couldn’t find before, it’s simply more organized.

And I love it.
7. Clevinger | September 6, 2006 at 10:49 pm

I also like the newsfeed! It seems to me there is something of a pack mentality among facebook members regarding this new addition… apparently, if you like the newfeed you are a ’stalker’ and if you don’t like it, you are ‘normal.’

When people calm their adrenaline rush, cease to groupthink, and actually assess the situation, they will realize that their privacy remains untouched. People still have the ability to delete their actions from their news feed and many have already taken that step; it is still possible to use the limited profile for those people whom you do not want to see your newsfeed and if that happens to everyone, go ahead and add everyone to you limited profile and continue to do so as your facebook network grows.

Nice work facebook, keep up the innovation and don’t capitulate to a bunch of babbling students who are concerned more with their friends’ opinions than a rational assessment of their own.
8. 07tghard | September 6, 2006 at 10:55 pm

http://daywithoutfacebook.blogspot.com/
9. pablo | September 7, 2006 at 4:42 am

i completely minimized my profile. i put everyone on my limited access. facebook is getting creepy. if people want to contact me, i show my email address and website (wordpress blog). that’s all facebook needs to be in my opinion. otherwise it becomes a substitute for person-to-person communication
10. lucylux | September 7, 2006 at 7:43 am

I really hate the news feed. It’s awful, when I broke up with my boyfriend it meant that within a few minutes everybody knew whereas before it might have taken them a few days to notice and I would have had time to myself to calm down and been able to play it down. Bye bye privacy.
11. devoinregress | September 7, 2006 at 9:46 am

The facebook feed may scare some users because it shows just how much personal info they are giving away. I think it’s great. maby you want to have a way to toggle what other’s can see on their feeds and what sort of info you can see on your feeds.
In the end it is public info and if you don’t want other’s seeing it get off the web. Mini feed is a better interface and because it is better it is getting bashed.
12. Bobert | September 7, 2006 at 11:00 am

“The new feed doesn’t show you a thing you couldn’t find before, it’s simply more organized.”

It’s true that doesn’t share anything new. But it is not organized. It just puts the information in a big sloppy list.
13. Benjamin Tseng | September 7, 2006 at 11:54 am

I like it. More of my thoughts are explained on: http://bnjammin.blogspot.com/2006/09/facebook-mini-feed-why-i-dont-think.html
including what to do if you’re a Firefox user and you just can’t stand the mini-feed.
14. Jessica | September 7, 2006 at 12:24 pm

Bye Bye Privacy? No one is forcing you to have an account or proclaim your boyfriend on your wall. Actually you don’t even have to have a facebook account. I think that statement is totally uncalled for. I am, much like you are, not totally a fan of the new feed but its a free account, I really don’t think that its anything to get so up in arms about.
15. lue | September 7, 2006 at 1:20 pm

I think the only people complaining are people who have added scores of people to their friends list who aren’t really friends, hence the cluttering of the homepage with their news.

Maybe an option would be to select who you really want news feeds from.
16. Colin | September 7, 2006 at 6:14 pm

Mark Zuckerberg’s arrogance in telling students to “calm down and breathe” will only further inflame users’ sense of outrage. Clearly he should have thought a bit longer on what to say in order to make the best of the situation. Poorly done Mark.
17. lightcontrast | September 7, 2006 at 7:55 pm

Anyone who lives, breathes. It’s pointles to say, “breathe.” No one expected this to happen, so of course they’re upset and shocked. I only joined because I heard about it, not because I thought it’d be cool.
18. magitisa | September 10, 2006 at 9:21 pm

Here is my two cents
19. dan | October 20, 2006 at 3:16 am

r.s.s.
Thats all I, and many many others, can say. Bring it on!
20. jenn salome | October 20, 2006 at 11:40 am

I have sent a million emails to info@facebook.com and noone is responding to me and i think it is extremely unfair. SO i am resorting to any possible options that I have to get someone to help me..hence i am here

I NEED MY PASSWORD RESET … for some reason my password reset is not working and i have been locked out of facebook for over 2 weeks now…
everyone i have emailed does not want to return my email and when i click on the link to reset it – nothing gets sent.

PLEASE SOMEONE HELP ME!!! i cant get onto facebook and its been 2 weeks…. all i want is a password,… is that too much to ask for????
21. sara | October 22, 2006 at 5:30 pm

i hate the mini feed please get rid of it
22. aupviw | January 4, 2007 at 3:30 pm

http://20six.co.uk/ritas/
23. Tubey | January 8, 2007 at 1:24 pm

Awesome!
24. chris dent | May 15, 2007 at 2:51 pm

Facebook has REALLY gone downhill since they started making all of these “improvements”. The Golden Age of Facebook is over, now we all have to deal with the garbage that is left and try to delete everything on our mini feeds every time we log in.
25. Buy Viagra online kay | May 24, 2007 at 10:17 pm

Look! Only now! Discounts!
26. Jatin | July 19, 2007 at 5:00 pm

I wanted to know how I can add people to a group that are not my friends. Please reply asap. Thanks!
27. Alex Rollin | August 11, 2007 at 12:13 pm

Hi there folks,

this feature…I LOVE!

To be clear, we live in a world where YOU TURN PRIVACY ON. Services like Facebook WILL THRIVE because of this approach. I appreciate the default levels of privacy, and perhaps it is too much for some people.

Perhaps the effort of turning privacy on is too much effort.

Maybe paying taxes is too much effort, or stopping at stop lights, too. I mention this because Civility as well as Safety are things you TURN ON.

So, personally, I think experiments that push us to appreciate knowing way too much are great because they expose us to exactly this kind of issue, and luckily Facebook has the integrity to leave us the option to TURN ON PRIVACY if YOU need it.

I noticed a lot of applications are misusing this paradigm. So be it. Flame their sponsor companies too!
28. Naseeba | August 15, 2007 at 7:36 am

I am resorting to this because I fear that the messages I sent to faceboook will not be recognized as quickly as I need them to be.

Someone created a profile of me under the name “Naseeba Ramjanii” with a revealing picture of me in the profile.
This profile needs to be deleted. It must have been created by someone who I used to be close to and is now pulling a prank.

PLEASE HELP ME.
I am desperate at this point.
29. ford1123 | October 24, 2007 at 12:26 am

All about ford cars and parts city ford kansascity ford kansas
30. Liesl Schoenhals | October 29, 2007 at 7:24 pm

Hey Mark,

We totally applaud your efforts and would love to talk to you or a Facebook representive about the process and success of Facebook.

We are group of 8 students from Bryan College. Our big assignment for Organizational Leadership is to research Facebook and then teach the class (1 1/2 hours of material) in a couple weeks.

I have found no phone numbers or email addresses for a representitive…could someone point me in the right direction?

Thanks so much!
Liesl
31. tristan golding | December 24, 2007 at 10:17 am

mark zuckerberg can you make a kids facebook mabe it could be called facekids for ages from 8-to-19 maby
32. Larry Law | January 10, 2008 at 6:59 pm

DISABLED 1 DAY BEFORE BIRTHDAY FRIEND???

Hello somebody… You’ve been disabled my accound??? i

It’s the birthday of my best friend Friday, i’ve been inviting friends for the party…
but can’ talk back to them, cause Facebook stop me connecting with them???
If it ’s possible bring me back my social utility soon so i can connect with them…
before the birthday…
I just hope Facebook cares about friends birthday,
and doesn’t turn it into an empty party…

tanks for understanding your clients…Larry Law
33. Larry Law | January 10, 2008 at 6:59 pm

Facebook is a social utility that connects
you with the people around you.

what does it mean??? you connect or disconnect people???
It’s the birthday of my friend i promise that i will invited people…
but you guys shut me down???
I don’t want to created an event about it…
it’s a suprise party…
thanks you so much!!!
34. Tom | January 16, 2008 at 2:44 pm

can anybody help me please? ive had problems with facebook accepting my password recently even though ive typed it correctly every time, which has lead to me having to reset my password, EVERY time i log on. Ive gone to go online today,the same thing has happend, and now it says ive reset my password too many times.I now cant even get in to my facebook account.somebody please help
35. atl | February 15, 2008 at 1:39 pm

wats up mark?
36. Madi | February 26, 2008 at 11:11 am

I have not been able to login Facebook since the day my boyfriend and I broke up (about a week ago). He knew my password and info., however I have emailed Facebook several times for them to reset my password, but they haven’t sent me anything back….HELP! WHAT DO I DO? WHAT IS THEIR CUSTOMER SERVICE # ?
37. Sue | March 5, 2008 at 2:45 am

I have been able to log on for over a week. My password, too, stopped working. I email facebook once a day (login@facebook.com or info@facebook.com) and have yet to get a response. The password reset will not work. I check my spam folder — trust me. They aren’t getting back to me.

I also test the reset once a day — hoping that maybe they will fix that, so that it works. It never returns an email. Did it ever work?

Has anyone successfully reset a password lately? Does anyone know an alternative address or phone number that would yeild success? I am frustrated, but determined. This is just not right on so many level.
38. Sue | March 7, 2008 at 6:37 pm

It took almost two weeks, but I finally heard from someone at facebook via email and they reset my password. I am so happy.
39. James | April 26, 2008 at 5:27 am

The newsfeed is good. It should be an RSS feed too so that I can stalk all my friends and family through Google Reader.

Facebook is very easy to cope with – don’t write stuff on there that you don’t want the entire world to find out! Which part of “social” in Social Networking do people find hard to comprehend?

Some of these comments are pure comedy.
40. MICHAEL CROOKS | June 17, 2008 at 7:21 pm

This is totally irrelevant to this page, BUT none the less very IMPortant…..

I made a mistake , well presumptuously i must add, But i changed my network twice and now i’m stuck in a network i have no friends in ,neither do i live in the country.

REASON BEING: i started a group , BUT the group only acccepted members who were in the network of jamaica, and i was trying to change that so i could add more ppl.

when that failed, i tried changing ma network, now i can neither view ma group nor comment, nor am i any longer a part of my OWN GROUP,,,,,,”EARNEST SEEKERS OF THE TRUTH….

For the record i am sorry if i didnt FOllow procedure or if to rectify this poses as any challenge for you, BUT I really need your help .
Thanks in advance

MICHAEL CROOKS , JAMAICA,,,,,,,,,,,even tho now i’m stuck in south africa ,,HELP
41. chuck | June 22, 2008 at 6:26 pm

Here’s another problem that is growing and making this company look foolish. Several thousond users have had thier accounts disabled for no reason what soever. It happened to me. I wasn’t forwarned by email nor anything. And this problem is growing and could become a news story.
my friends are angry that my account has been disabled. I was told by an facebook user operator that I was harrassing. Which isn’t true. Also my account is still active and users want answers on this issue. I would rare the Facebook poorly in thier customer care response. And judging one guilty before innonence is real stupid. One more thing a whole group Hillary Clinton supporters had their accounts disabled.
42. Lucy Kilkenny | June 26, 2008 at 5:12 pm

My account has been disabled for a seond time – i have not violated any terms of use and i have – again – lost all of my photos; contacts everything, i rely on facebook to keep me up to date with all the people i work with at a busy hospital and I am annoyed that my account could be disabled twice for absolutely no reason – and that there is no way of finding out why or if there was content complained about or what the content was and there is no way of contacting the very busy ‘administrators’ who have been busy diabling lots of accounts here in the UK, i really like facebook and preference it to other social tools but i dont understand why it is seemingly veering too much towards promoting complaints against its fellow users – if my account is disabled again just because someone has clicked one of the many multitude of ‘report’ buttons on facebook pages then it could be someone harrasing me by issueing a false report content and because there is no way of tracing who what when where why the situation is absolutely ridiculous and I am in a quandry as to whether trying third time lucky to start again with a new profile if there is no proviso in place that the same thing wont happen again – whats going on with FB!-employing admin staff who work for your competitors?! arrgh help! Lucy Kilkenny
43. Alan Ang | July 14, 2008 at 1:07 pm

Dear Mark,

I am very upset with the customer care I am getting from Catriona, your User Operations below.

I quote her words, “We do not allow users to send threatening, sexually explicit, or harassing messages to others. Unsolicited messages will also not be tolerated.” For your information, I never sent anyone any threatening, sexually explicit or harrassing messages to others to begin with in the first place. Please advise her not to put words
into my mouth because I do not take these accusations too kindly. Please investigate and you will know what I say is the truth.

What is wrong with Catriona and the organisation? I am extremely disappointed with her decision. I use your Facebook utility for global network among university friends and now she has ruined all my hard work since I first created my profile in October 2007.

As a civil servant in the civil service from the Ministry of Education in Singapore, I am writing this letter of complaint to you regarding this unfair treatment since Catriona’s decision is going to be final.

Extremely upset customer and user who has not violated any ethical regulations,
Alan from Singapore.

—– Forwarded message from appeals+dldubwy@facebook.com —–
Date: Mon, 14 Jul 2008 10:28:16 -0700
From: Facebook Support
Reply-To: Facebook Support
Subject: Re: RE: Please Don’t Disable My Account Because I Have a Very Valid Reason!
To: choctaw@pacific.net.sg

Hi Alan,

We do not allow users to send threatening, sexually explicit, or harassing messages to others. Unsolicited messages will also not be tolerated. Unfortunately, for technical and security reasons, we are unable to provide further details regarding your warning. The decision is final.

Thanks for your understanding,

Catriona
User Operations
Facebook
44. Nan Ballay | July 20, 2008 at 5:56 am

Our only child, Cole passed away in a tragic car accident in February of this year at age 17. He had entrusted me with his Facebook password; however, I never violated this trust to enter onto it until his passing.

It was there that I found additional comfort from his many friends who span the country because of his high level athletic involvement. The comments, photos, videos, messages (hidden and posted) somehow became a crucial link to him and bonded many of his friends with us and each other. I post weekly quotes on each Tuesday anniversary of his accident. These are meant to be an uplift to all of us who feel his loss, and yet attempt to maintain a connection with his spirit. This has been an immeasurable psychological help along this very uncharted path of loss.

And now, his FB account has been frozen in a memorial state. I have received an email stating that it is a privacy issue. As a minor, we, his parents are his legal guardians. There are some enormous emotional and other repercussions of FB’s decision to shut me out as an administrator of his account.

One of the other disasters of this FB decision is that we, his family and many friends were in the midst of initiating the first fundraising event to raise money to establish three memorial scholarships. I CAN NO LONGER GET INTO THE EVENT page to see how many are coming nor can I message them to notify them of any changes to the event. NOT CAN I CONTACT THE VOLUNTEER COMMITTEE MEMBERS who are so important to the success of this event.

AND NOW ONTO THE PERSONAL component to this decision by FB to place my son, Cole’s account into a frozen state. There are many notes of remembrance; pictures and videos of him that have been posted. In addition, notes that he wrote. ALL OF THESE BECOME SO PRECIOUS when a loved one dies, especially when it is an only child’s death. I was never able to download the slide shows, the notes, the photos, videos, etc. to add to his memory book. THE PEOPLE AT FACEBOOK HAVE NO CLUE OF HOW IMPORTANT IT WAS AND IS TO KEEP COLE’S ACCOUNT OPEN TO ME, and for my legal right to maintain it as its administrator.

Yes, I realize that you have had many privacy issues in the past, and have had a need to institute a set of rules to maintain it. HOWEVER, you are dealing with human beings. The condition of which sometimes requires thinking outside of the box. What I am saying is that there are times when individual rights and situations need to be taken into consideration when they are a round peg going into the square box of regulations.
Mr. Zuckerberg realized this long ago when he decided to create Facebook. Perhaps, if he had always followed the rules, attended every class, he would not have been able to glimpse outside of those ivy covered walls. I am now requesting that you rectify this situation and reactivate my son’s account and my ability to administer it as his legal guardian. You can reach me at the stated email address.

“Peace”,
Nan Ballay
45. Omer Bugaiski | August 6, 2008 at 8:26 pm

Hello,

My account of Facebook was disabled.
I have not recieved any warning in the last couple of months.
I have only one recieved a warning for sending too many messages per a day, and that happened a few months ago.
I’m not a spammer, nor an advertiser.
I didn’t harass anyone, and in fact was communicating yesterday with a friend of mine, who was not on my friends list, when the Support team blocked me. She can tastify that I was not harassing her. Can I do something in order that you will re-open my account?

I hope that you will re-open my account.
Thanks for your consideration,

Omer Bugaiski

—– Original Message —–
From: “Facebook Support”
Sent: Thursday, August 07, 2008 3:27 AM
Subject: Re: Omer Bugaiski – disabling an account

> Hi Omer,
>
> Facebook has limits in place to prevent behavior that other users may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. Unfortunately, we cannot provide you with the specific rates that have been deemed abusive.
>
> Your account has been disabled because you exceeded Facebook’s limits on multiple occasions when sending messages, despite having been warned to slow down.
>
> After further review of your account, we have determined that you violated our Terms of Use by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.
>
> Thanks for understanding,
>
> Rufus
> User Operations
> Facebook
>
>
> —–Original Message to Facebook—–
> From: Omer Bugaiski
> To: disabled@facebook.com
> Subject: Omer Bugaiski – re-opening my account
>
> Hello,
>
> I was informed that My Facebook account is closed.
> Even though I emailed you earlier today, I am quite worried since my friends have informed me that my profile has been removed from their friends list, and they could not message me. I have spent a lot of time on facebook and would like to find out why my account was disabled. I was communicating with a girl who was not on my friends list but whom I know, and who is willing to let you know that I do in fact know her. Her name is Reut Isaschar. My account includes many friends who I would like to stay in touch with, photos of me and other messages I would like to be able to preserve. If a situation arouse where I did something unacceptable, which I was not aware of doing (and still am not), it would be more appropriate to warn people that they are in fact doing something wrong. I was not aware of my doing anything wrong until my account was disabled. I have never used facebook for business or spamming purposes, and would like to be informed as to how to reinstate my account.
>
>
> I hope that my Facebook account will be re-opened.
>
> Thanks in advance,
>
> Omer Bugaiski
> —–End Original Message to Facebook—–
46. Michael Ward | August 14, 2008 at 10:49 am

Somehow a message was advertising message was sent from my account to every single one of my friends on my facebook account and have thus been banned from wall posting. I didn’t send this message and I have no idea who did it or how it happened, but I would like the ban to be lifted, and if you look at the times the messages were sent, then you should see that it would have been impossible for me to send all of those messages at a rate of about 40 messages per minute, but I honestly can’t explain how it happened, maybe my account was hacked or something.

I hope you somehow find out what happened and lift the ban. Thanks, Mike
47. Michael Ward | August 14, 2008 at 11:06 am

Also, I was at work when this happened and I can have my boss back me up on this if you would like.
48. stacey henshaw | August 15, 2008 at 3:42 am

hi,
ive been tryin to get on to facebook all morning and i cant
it just says ‘ internet explorer cannot display the web page’ its really hacking me off now i can connect to any other web page though do you know what the problem is and how i can solve it
=) x
stacey
49. Deborah | August 16, 2008 at 11:21 am

My account was also disabled and I was in contact when I got the warning. I have made several emails and my account has not been reactivated and I filed a complaint with the Federal Trade Commission, as follows:

Facebook has many businesses on it. I have used the business on it. Facebook has wrongly accused me of spamming and disabled my account, cutting me off from business that I have paid money to and they have collected a cut from.

When they warned me about my account I contacted them and told them they were mistaken and invited them to look over my usage of my account.

They wrongly accuse people of illegal activities and then, imho, illegally cut you off of businesses that you are dealing with through them. I have products I have ordered and yet gotten in the mail an I can not follow up on them. I have been away from home for 6 weeks and I will be home later today.

They have also cut me off from people at home that I only emailed through facebook, so I need to pick up keys and I was prevented from emailing ahead to arrange pick-up.

They completely lack a proper system to clear this kind of thing before they take drastic action of cutting off your account.

They also have in their system the way they monitor for abuse have enabled abuser to target legitimate user, which I have tried to inform them, but they have seemingly a total inability for a good client that contributes to their business financially to obtain contact in a timely manner. Personally I think I’ve been targeted by teenagers because I’m playing a game and winning. One way to improve your game is to knock out the competition by hitting “report this user,” and then facebook disables your account.

I have spent a few hundred dollars on various facebook activities and I have been cut off without recourse and I find this reprehensible and needing of intervention as my attempts have proven to be futile.

I was also talking with a friend who just finished high school and he did a mass email to his classmate about an event and his account was disabled. He was never able to get it reinstated, so I am very concern about this abusive and wrongful business practice of facebook and the complete lack of timely and preventable recourse.

They do this to many, many people and as a business that take money and credit card information I really believe that intervention on the FTC’s part is necessary.

Thank you for you time and assistance. I shall forward a copy of my complaint to facebook, but regardless of if this prompts them to look at my complaint sooner, I find their practices a gross violation of everything that I consider fair business practices.
50. Isaac | August 20, 2008 at 1:02 am

Dear Mark Zuckerberg,

O… what an astounding astonishment thou art!
Thou art wondrous wonder!

Best Wishes & God Bless!
51. Madison | August 23, 2008 at 9:16 pm

Hey Mark,

I tryed to create a facebook with the email address that i used above. I was putting in my date of birth and was on the Year and instead of clicking 1994 i did 1995. I really am 13 so i was wondering if there was anyway you could reset that email address so i could get one. If you get this please email me back thanks.
52. Lauren Harris | August 25, 2008 at 8:40 pm

I GOT MY FACEBOOK DELETED..I DIDN’T EVEN DO ANYTHING WRONG!!! THIS IS CRAP…I GOT IMPORTANT PICTURES ON THERE!! AND I DON’T HAVE THEM SAVED TO THE COMPUTER!! PLEASE ALL I ASK IS TO GIVE ME MY FACEBOOK BACK! PLEASE!
53. Lauren Harris | August 25, 2008 at 8:45 pm

FACEBOOK HAS WRONGLY ACCUSED ME OF SPAMMING, AND DISSABLED MY ACCOUNT!!! I NEED MY ACCOUNT BACK! I DIDN’T DO ANYTHING. I HAD FORGOT MY PASSWORD FOR MY E-MAIL AND DIDN’T RECIEVE THE WARNING TILL AFTER MY ACCOUNT WAS DISABLED! THATS NOT FAIR!
54. Lauren Harris | August 25, 2008 at 8:48 pm

My account of Facebook was disabled.
I have not recieved any warning in the last couple of months.
I have only one recieved a warning for sending too many messages per a day, and that happened a few months ago.
I’m not a spammer, nor an advertiser.
Can I do something in order that you will re-open my account?
PLEASE!!
55. Lauren Harris | August 28, 2008 at 3:49 pm

My Facebook was just recently deleted.I have spent a lot of time on facebook and would like to find out why my account was disabled. I really have important stuff on my account, and I NEED it re-opened!!!!!!!!!!
Does anyony even check this..
Why when i send an email to the complaint department they say they are going to open it and then don’t!! No one even emails me back!
Facebook People!! PLEASE HELP ME..THIS IS NOT FAIR!!!
56. yennifer martinez | September 8, 2008 at 7:17 pm

Hi how are u? my first question is? I need to know why some peoples in facebook without autoritation can it to disabled an account, because I was a victim today for 2 peoples that simply were to disturb me I cannot to enter to my account, why? i don’t understand I did’nt nothing so please how to enter to my account, these person are coloberry@gmail.com and elsamariamelendez@yahoo.com are using falses names and to cause injury a many peoples, thanks for all and good nigth….
57. Joe | September 9, 2008 at 8:12 pm

I haven’t been able to access facebook for about a month, not that I’m blocked out but the page just won’t load. I have no trouble on any other site just facebook. Yesterday for the first time I had a breakthrough that allowed some much needed time on it. I have found other people on the net who have had the same problem. Is there any advice your team can give me? I am missing it like a lost pet badger…

A loyal facebookian.
58. Sachin | September 10, 2008 at 6:27 am

Hi,

I hv my face book account ( user name : i2eyeinteractive@gmail.com ). I hv all my key business contacts on my facebook and my facebook account was part of my professional and personal life. On 28th August when i tried to log in , it said that my account is disabled. I wrote an email to disabled@ and to appeals@ and but no reply till date except auto response. I never ever violated any terms of facebook as it was very key part of my business life. Yes i may hv used it extensively for networking thats all but no abuse no violation. I would like to request you to please look into the matter and please unblock my account. Please do send me any thing that i hv violated any terms of yours so that i will ensure that it wont happen again but please activate my account. Regards Sachin kelkar
59. Hüseyin Evcil | September 17, 2008 at 4:49 pm

Dear Mark Zuckerberg

17 Eylül 2008

Sayın Facebook Yönetimi

Efendim bu sabah size gönderdiğim mailin yanıtını

şu ana kadar alamasam da,

belirtmek isterim ki,

Ünlü Goethe’nin bir sözü var. Diyor ki,

Konuşulmayan şeyler tam olarak düşünülemez.

Karşılıklı konuşamadığımıza göre buraya yazıyorum.

Biliyorsunuz ki

bir görevliniz ya da bilgisayar sisteminiz tarafından

sayfam engellenmiş durumda.

Bu haksızlık bana ikinci kez yapılmaktadır.

Birincisinde de basit ve küçük nedenler gerekçe gösterilerek sayfam kapatılmıştı.

Açıldı teşekkür ederim ve şimdi yine kapatıldı.

Beni tanımıyorsunuz. Gerçek yaşamımda nasıl ahlaklı ve düzeyli

isem, burada da öyleyim.

Yanlış anlamayınız. Mutlaka sayfamın açılması için sizlere yalvarmıyorum. Fakat burada çok önemli saydığım ve üzerinde durduğum şey şudur.

Benim sitenizi istismar ettiğimi, kötüye kullandığımı düşünmenize üzülüyorum. Böyle bir şey yok ve olamaz.

Efendim çok yanılıyorsunuz.

Bu bir ön yargı ve hiç de vicdani değil.

Yaklaşımınıza katılmıyorum.

Sorabilir miyim ben sitede ne yapmışım Allah Aşkına ?

Foto Albümlerine mi takılıyorsunuz ? Onları titizlikle seçtim. Hepsi de sanatsaldır. My Photos bölümündeki resimler yani. Asla politik ya da çıplaklığın reklamı mantığını taşımadım hiç.

Size göre erotik kabul ettiğiniz bir pozu dikkatle incelerseniz o pozun psikoloji ağırlıklı olduğunu görebilirsiniz.

Kendimi savunmuyorum. Ben sanat adamıyım. Toplumda ve devlet kademesinde tanınan, sevilen biriyim. Yaptığınız bu katı uygulama benim cephemde onur kırıcıdır.

Elbette siz bilirsiniz. Site sizin. Benim yokluğum sizi hiç etkilemez.

Fakat biliniz ki ben bu siteye çok temiz düşüncelerle geldim.

Birilerini etkilemek için, çoğu erkeklerin yaptığı gibi kendime kadın ayarlamak için gelmedim.

En son kurduğum grup vardı. KULE GÜNLÜĞÜ isimli. Lütfen o sayfadan hayatımı okumanızı isteyeceğim. ( MY LIFE ). Buyrun okuyunuz ve bu sabah size gönderdiğim resimden de lütfen yüzüme bir kez daha bakınız. Belki olumsuz düşünceleriniz değişir.

İlginize teşekkür ederim.

Son sözüm şudur.

Sayfamı açınız ya da açmayınız. Artık çok önemsemiyorum. Çünkü gerçekten moralim bozuldu ve bunu dostlarıma anlatmak istiyorum.

Saygılarımla

Şair Hüseyin Evcil / İzmir in Tire ilçesinden

Mail Address – huseyinevcil3000@hotmail.com

Writer

Huseyin Evcil

Tire – IZMIR, TURKEY
60. Hüseyin Evcil | September 17, 2008 at 4:52 pm

Dear Mark Zuckerberg

17 Eylül 2008
Sayın Facebook Yönetimi
Efendim bu sabah size gönderdiğim mailin yanıtını
şu ana kadar alamasam da,
belirtmek isterim ki,
Ünlü Goethe’nin bir sözü var. Diyor ki,
Konuşulmayan şeyler tam olarak düşünülemez.
Karşılıklı konuşamadığımıza göre buraya yazıyorum.
Biliyorsunuz ki
bir görevliniz ya da bilgisayar sisteminiz tarafından
sayfam engellenmiş durumda.
Bu haksızlık bana ikinci kez yapılmaktadır.
Birincisinde de basit ve küçük nedenler gerekçe gösterilerek sayfam kapatılmıştı.
Açıldı teşekkür ederim ve şimdi yine kapatıldı.
Beni tanımıyorsunuz. Gerçek yaşamımda nasıl ahlaklı ve düzeyli
isem, burada da öyleyim.
Yanlış anlamayınız. Mutlaka sayfamın açılması için sizlere yalvarmıyorum. Fakat burada çok önemli saydığım ve üzerinde durduğum şey şudur.
Benim sitenizi istismar ettiğimi, kötüye kullandığımı düşünmenize üzülüyorum. Böyle bir şey yok ve olamaz.
Efendim çok yanılıyorsunuz.
Bu bir ön yargı ve hiç de vicdani değil.
Yaklaşımınıza katılmıyorum.
Sorabilir miyim ben sitede ne yapmışım Allah Aşkına ?
Foto Albümlerine mi takılıyorsunuz ? Onları titizlikle seçtim. Hepsi de sanatsaldır. My Photos bölümündeki resimler yani. Asla politik ya da çıplaklığın reklamı mantığını taşımadım hiç.
Size göre erotik kabul ettiğiniz bir pozu dikkatle incelerseniz o pozun psikoloji ağırlıklı olduğunu görebilirsiniz.
Kendimi savunmuyorum. Ben sanat adamıyım. Toplumda ve devlet kademesinde tanınan, sevilen biriyim. Yaptığınız bu katı uygulama benim cephemde onur kırıcıdır.
Elbette siz bilirsiniz. Site sizin. Benim yokluğum sizi hiç etkilemez.
Fakat biliniz ki ben bu siteye çok temiz düşüncelerle geldim.
Birilerini etkilemek için, çoğu erkeklerin yaptığı gibi kendime kadın ayarlamak için gelmedim.
En son kurduğum grup vardı. KULE GÜNLÜĞÜ isimli. Lütfen o sayfadan hayatımı okumanızı isteyeceğim. ( MY LIFE ). Buyrun okuyunuz ve bu sabah size gönderdiğim resimden de lütfen yüzüme bir kez daha bakınız. Belki olumsuz düşünceleriniz değişir.
İlginize teşekkür ederim.
Son sözüm şudur.
Sayfamı açınız ya da açmayınız. Artık çok önemsemiyorum. Çünkü gerçekten moralim bozuldu ve bunu dostlarıma anlatmak istiyorum.
Saygılarımla
Şair Hüseyin Evcil / İzmir in Tire ilçesinden
Mail Address – huseyinevcil3000@hotmail.com
Writer
Huseyin Evcil
Tire – IZMIR, TURKEY
61. Faisal Rahman | November 26, 2008 at 1:01 am

Mark,

one of the admins of facebook has dectivated my account.. I m sure there is some kinda misunderstanding. I m sure that I haven’t violated any of terms of use..

Plz help..

Faisal
62. Jennifer | December 11, 2008 at 2:47 pm

Hello Mark,
I am doing a trend research paper for my College In The Schools Writing Class at Buffalo High School. The trend I am researching is Online Sex. I have a few questoins I would like to ask you about what happens when alleged sexuals assaults occured over facebook. I don’t want to post the questions on this blog but I could not find any other way to contact you being I don’t have a facebook myself. If you could e-mail me at the address above with some other e-mail address to send you my questions it would be greatlty appreciated. Thank You
63. Alex | January 7, 2009 at 2:06 pm

Mark

This “nipple ban” on Facebook represents the most immature decision by a company in recent memory. Facebook needs to go put some zit cream on and grow up!

Alex
64. Amanada Jissih | February 4, 2009 at 8:22 am

would love to have an interview live on radio here in Ghana with founder of Facebook .
on Joy 99.7 Fm
http://www.myjoyonline.com
will be glad if you reply my mail and Ghana cant wait for this interview.
Today on our mid-day news we did a Facebook story .
65. Xiao Ling | February 5, 2009 at 11:57 pm

Halo.. Mark how are you . . .
66. Temi Fagbenle | February 10, 2009 at 9:04 pm

At last a way to contact you!!
For the last month and a bit I have been trying to sign to my account but haven’t been able to. Facebook is saying that my email address is unregistered to the account and so I am not able to sign in. the funny thing is that I am still receiving notifications about whats going on on my profile, to the same email address which is temifagbenle@aol.com
I need my account back please. I tried to make a new one using the same email address but then I deactivated it when I realized it was going to be an arduous process to try and get my Facebook profile how it used to be. Pleaseeee help me I have been trying for over a month to contact you guys I’ve even called! PLEEEASSEE help.
Thanks soo much,

Temi Fagbenle
67. zulfiqar ali soomro | February 16, 2009 at 3:34 am

i m in need of the personal email address of the Mr. Mark Zuckerberg
It will be kind of you who has addredss. please forward to me
sindhhro@gmail.com
thanks
68. Antje Schoeman | March 4, 2009 at 11:21 am

Hallo there,

I have been sending email for 3 months to your facebook info email and no one is getting back to me. I have forgotten my password and moved companies so my old email addres got cancelled (antjes@rohlig.co.za). I need FB to send me my password change email to antje.schoeman@googlemail.com and then I can change the login.

PLEASE PLEASE HELP!!!
69. sheila | March 26, 2009 at 8:26 am

HI,

PLEASE DELETE MY PROFILE. YOU RE NOT A GOD TO PLAY WITH OTHER PPL. TRY TO BE FAIR AND PLEASE, IF SY DOESN T WANT TO BE A PART OF YOUR FACEBBOK, LET ME GO…
IT S TOTALLY NOT HUMAN, IT S UNFAIR AND DISGUSTING HUMAN ATTITUDE.
I M HAPPY THAT YOU RE RICH BUT DON T PLAY OTHER PPL LIFE!!
thanx
70. Gavriele | April 9, 2009 at 1:35 pm

. Somebody is using it and that persone changed the pass and/or email so i can’t enter it anymore. I would be grateful if you simply delete my account under the name of Gabriele Baricic.
And this person enters my account and uses it in malicious purposes. like uploading a photo of my girlfirend and wraitng comments,ecc….

plz contact me on : akrap_1@yahoo.it

this person
71. Rose Lily | June 8, 2009 at 11:36 am

http://www.fastcompany.com/blog/marcia-conner/learn-all-levels/face-facebook-learning

Facebook has enabled:

1. Large numbers of members to meet one another
individually.

2. Rapid survey research among the extended network.

3. Recent graduates to connect with employers looking for
talent.

4. Organizing live learning events around the world.

Facebook is a social utility to connect with friends, family, co- workers and like minded individuals. My account has been disabled due to the core definition and values facebook represents.

Facebook in my opinion is too busy policing. And if you are going to be a police office instead of a social utility than maybe you should have professional detectives in there who understand the nature of what constitutes criminal behavior. After all facebook has started treating its clients like criminals and are in the business of persecuting.

Facebook is a personal space violated by facebook.

Some HTML allowed:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <pre> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Trackback this post | Subscribe to the comments via RSS Feed

TechAddress

71 Comments Add your own

Leave a Comment

New TechAddress Launched!

Stay Updated