Facebook Receives Negative Feedback

September 6, 2006 at 9:50 am 18 comments

Not only has Facebook‘s recently launched features come under major attack by their userbase, but negative opinions are now rising over Facebook’s recently signed deal with Microsoft. Facebook users seem upset and are looking to share their opinion anywhere and everywhere they can. Slashdot.org posted a story last night (September 5, 2006) at 10:28 pm and has already received nearly 300 related comments. To read through the comments and potentially comment yourself please click here.

The new features were launched just a over a week after Facebook announced they had signed an agreement with Microsoft to supply and deliver all the advertisements that are displayed on the Facebook website. Brian White of Bloggingstocks.com has posted a very interesting article about the potential pitfalls of this relationship. For a more details corporate profile about Facebook please click here.
The article is below:

Facebook, the website network built for and designed to connect high-school and college students, is treading on interesting ground these days. Back on August 24th the company signed an agreement with Microsoft for the computer software maker to supply and deliver all the advertisements that are displayed on the Facebook website. This is akin to the agreement between MySpace.com and Google recently, whereby Google will perform basically the same function by providing search functionality and related advertising across the MySpace.com website property.

Facebook is now releasing an RSS-lookalike function that will combine user profiles and related information into a “news feed” format that will, if adopted in great strides, probably cause less actual page viewing throughout Facebook’s website. It will also send consumers of the Facebook website to a feed page, not a website page, where potentially less page views and advertisements will be seen. Oops — less advertisements will be seen? That sounds fishy to me. I wonder how Microsoft would respond to this.

Facebook, however, may decide to embed advertising into its “news feeds” for condensing user profile information. This would be the sensible thing to do, although it must proceed carefully to not alienate consumers and users of that new feature. With 9 million registered users and 14.4 million user visits claimed in July, Facebook.com has a meaty section of advertising market targets.

But as always I question the exact measurement of what constitutes “registered users.” Did Facebook.com see 14.4 million “unique” visitor pageviews in July, or did the same 1 million users view 14 pages each throughout the month? When ad rates are drawn up data like this is extremely important but usually glossed over. Microsoft is hoping for unique advertising opportunities I would think, not consistent users who at some point may actually ignore ads.


Entry filed under: advertising, facebook, facebook.com, friendster, microsoft, myspace, News, online, online community, social networking, the facebook, university, web 2.0.

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18 Comments Add your own

  • 1. Tammy Lyn Edwards  |  December 7, 2007 at 3:13 pm

    My comment about Facebook is the recent rash of people being disabled for “sending to many emails” (like myself – have been disabled permanently).

    I have requested to know the NUMBER of emails allowed and the number of emails I have SENT. If this is company policy, WHY isn’t it posted? It would help immensely if people KNEW how many emails they were and were not allowed to send, don’t you think? Instead of getting people addicted to the site, having ALL their contacts going through Facebook rather than their normal emails – then BAM, they are gone in the blink of an eye.

    I find that appeals emails are ignored by Facebook “Customer Service” staff. I have over 100 friends out of my over 200 friends who are willing to write statements stating they know they send out far more emails than I do, yet they have never been warned of sending too many emails.

    When I requested Mark Zuckerberg’s contact information (whether email or mailing address) to send him this information to “state my case” – my email was completely ignored by the appeals at Facebook.

    My question about this “Social Utility Network” is that if they cannot HANDLE the emails, why are they calling it a social utility network? Why can the customer service reps disable whomever they choose to at any given moment for whatever reason and simply send a canned response of “we cannot supply you with that information. This decision is final”?

  • 2. nilesh  |  December 15, 2007 at 8:03 am

    Why does it take forever to log in and plus I cant send emails.

  • 3. wendy francoeur  |  June 5, 2008 at 9:45 am

    Why can i not access my invitations, requests and notifications!!!
    I am also finding it takes a long time for my profile to come up and also my home page. I ran my antivirus program and spybot program and everything is ok. I am completely frustrated with this.!!! What is going on???

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  • 5. Amanda Coxon  |  August 22, 2008 at 8:32 am

    Hi, look I have recieved this email

    Facebook is recently becoming very overpopulated,
    There have been many members complaining that Facebook
    is becoming very slow.Record shows that the reason is
    that there are too many non-active Facebook members
    And on the other side too many new Facebook members.
    We will be sending this messages around to see if the
    Members are active or not,If you’re active please send
    to 15 other users using Copy+Paste to show that you are active
    Those who do not send this message within 2 weeks,
    The user will be deleted without hesitation to create more space,
    If Facebook is still overpopulated we kindly ask for donations but until then send this message to all your friends and make sure you send
    this message to show me that your active and not deleted.

    Founder of Facebook
    Mark Zuckerber

    Is this for real because I am having trouble sending it to any of my friends. I am an active Facebook user & dont understand why I would have to send this to all my friends when I can just send it to you
    Please reply soon as I dont want my profile deleted

  • 6. Annjilla  |  September 1, 2008 at 5:37 pm

    The new facebook layout disabled my music playlist and my Pieces of Flair Application. Facebook was growing steadily and seemed to be very popular.

    Facebook didn’t get the memo that if it ain’t broke don’t fix it! One more frustrating experience for me and I’ll delete my acount and stay w/ mypsace. Yes I misspelled it on purpose.

  • 7. HLB  |  September 7, 2008 at 5:01 am

    Facebook was great until about a week or two ago when i looged on and it went all wierd! Its a lot of unnecessary info anyway but when you can manage this on one page you consider keeping the account, but when i logged on yesterday it basically told me that this shit new version that i hated was going to become the norm and I just couldn’t understand why because it was so much worse and so much more faff and so much more complication that the origfinal idea which was brillinant and why you have managed to get so many people in the first place. I have spoken to all my friends about the wierd new facebook and I have to point out I have not spoken to a single person yet who actually likes it. I am hoping you don’t dismiss these comments as being those of regular customers who dont like change and just have to get used to the new site – believe me I have been trying – I work at an interactive marketing agency that specialises in redesigning websites and I still have to say that I think the new version is a) shit and b) I am not sure why it started or where it came from. I and many of my friends are becoming increasingly bored with facebook and keeping up with it all. if it was just an easy portal for keeping up with communication with friends that would be great, but you are making it more and more complicated and full of more crap and because of that it is rapidly becomingless and less worth bothering with esp as all my friends feel the same and are all dropping out one by one. I am tempted to follow them as is everyone I know. The benefit and appeal of FB was that it was quick and easy to use. just on one page and reasonably easy to keep up with. now you have changed the way it looks (for the worse in my opinion and evereyone i have spoken to!) and made it more complicated, more effort and mre hassle and more pages. none of us want a sophisticated site, just something small and simple and something easy to keep up with otherwise why would we just use email?
    Anyway I am already losing interest as are the 200+ of my friends. Please change back to simple easy staightforward usage on one page rather tha differet pages for different things (can we really be bothered to look at 4-5 pages for us let alone every friend we have, why not have it easily accesible on one page??????? do not understand how there could have bee any requirement from a customer perspective for change??????? Makes no sense to me anyway. Please change back or at least give ME the opportunity to stick with the same site or I will be leaing facebook asap as will most of my friends!!!

  • 8. Cory Schulz  |  September 18, 2008 at 1:18 am

    I actually love the new Facebook. I’ve been using it for about two months now and when I look at the old one I cringe. The old one is just terrible compared to the new one. The new layout is better organized and information is easier to read and find. The home page is nice because it gives you a direct list of what all of your friends are up to. It’s awesome as far as I’m concerned. I would be angry if they went back to using the old design. The new design seems like a logical step forward for Facebook. I really don’t understand why people are having so much trouble with it.

  • 9. tom  |  December 1, 2008 at 2:48 am

    the thing i cant stand about facebook is the “view friends” setting/function. from my understanding the highest level of security is set as “only my friends can view my friend list”. however this is very frustrasting for me! i wish facebook would change it soon and allow for the lowest setting “only me” sometime in the near future. i honestly dont understand why some other functions have the lowest function of “only me” such as the wall etc. but something so important realting to privacy such as your own friends list is made public. even if its only visible with the people you have accepted as friends! facebook needs to understand these days, “friends” range from new/mere acquaintances to your work mates, your family members and your best friends. thus due to the different levels of friendship and acquintance, the importance in having the setting of “only me” allowed to view one’s friend list is vital.

  • 10. Reyna  |  June 15, 2009 at 7:35 pm

    Why does facebook disable users for no reason and with no warning. My facebook was disabled earlier today and I know for a fact that I did nothing wrong. All I did on it today was get some flair comment on a status and add a couple people. I don’t understand this. Please reenable my account!!!

  • 11. Mark10USA  |  August 5, 2009 at 12:53 am

    Hello fellow honorable former Facebook members who have been unjustly disabled from Facebook because of Facebooks insensitive, uncaring, completely ambiguous nonspecific rules, regulations, limits, priorities and exceeding an unknown prohibited rate of making new friends policy as well as their practically nonexistent inaccurate extremely poor customer service!

    Fellow justifiably angry former Facebook members will you please email your complaints regarding “DISGRAGEBOOK” to the Better Business Bureau of California by cutting and pasting http://WWW.BBB.ORG into your web browser and follow the simple instruction to access the California BBB complaint site. To access the correct California complaint site you need to have Facebooks zip code which is 94301. Once you are into the complaint form you need to have Facebooks corporate address, phone and fax number which is: Facebook, Inc., 156 University Avenue, Palo Alto, CA 94301, phone number, 650-543-4800 or 650-853-1300, and fax number, 650-543-4801

    Once you have filed your electronic complaint with the California BBB please fax your complaint to Facebook at their fax number, 650-543-4801. After faxing your complaint to Facebook please call Facebook 650-543-4800 &/or 650-853-1300 and leave a verbal complaint on their answering service. Now, upon completion of this, please snail mail your complaint to, Mark Zuckerberg, Facebook, inc., 156 University Avenue, Palo Alto, CA 94301. Upon completion of this, please snail mail your complaint to, Governor Arnold Schwarzenegger, State Capital Building, Sacramento, CA 95814

    Dear friends, please ask all those you know who have been unjustly disabled from Facebook to send their complaints to the aforementioned in the proceeding paragraph. We need to get organized and inform the world that Facebook is not a cute little billion dollar social network it portrays itself to be to the public and to those who are silly enough to advertise on this wretched social network now rechristened “DISGRACEBOOK.”

    Thank you in advance for your participation in getting your complaints to those who will eventually correct “DISGRACEBOOK’S” insensitive inhumane non-benevolent disgraceful business practices.

  • 12. Noelene Williams  |  October 7, 2009 at 7:57 am

    Just wondering why my profile has been taken off for maintenance update and telling me that it will be back in a few hours and that was 3 days ago I have not put anything on there that would disgruntle other facebook users so can you put my profile back up thankyou

  • 13. Donald Armstrong  |  February 17, 2010 at 9:03 pm

    Me and my family and a lot of my friends are having so much trouble using facebook and even Farmville, Can someone here tell me why? I have been hearing that facebook as been hacked into and someone is gonna take down facebook and Farmville, I sure hope that is a lie of some kind, I am disabled and i enjoy playing on Farmville and i connect with my family members and my friends using facebook….Please Fix whatever trouble Facebook is having, Facebook is suppose to be damn near world wide, It should not be having half the trouble that it is having?

  • 14. Emma  |  May 15, 2010 at 4:08 pm

    I must have my account deleted , everything must be erased. Friends everything. Its the worse way to chat to someone.

  • 15. Mohammed Taqi  |  June 19, 2010 at 6:15 am

    Respected Facebook Administration;
    Plzz enable my facebook account as i recieved no warning.I appeal to you people plzz enable my account as my family,friends and relatives are attached to it and i am living a part from my family.I really do apologize if something went wrong from my side but i once again appeal to facebook team to plzz enable my account as i am new to facebook.

  • 16. Anirudh Bhatia  |  June 21, 2010 at 5:28 am

    Hey, listen…
    I have been wanting to contact Mark Zuckerberg or any other Administrator of Facebook, and since there isn’t any sort of “contact us” link on Facebook.. I decided to Google Search.
    Anyway, cutting to the chase, me and my friends have recently been attacked by this fake fb ID. The thing is they’re following a sort of a Gossip Girl trend where they ask people to give them dirt on a person. Now this person has been constantly writing, for lack of a better term, bullshit about me… Seeing that my family etc is on FB, I wouldn’t want them to think that any of those comments are true. I wanted to contact ANY ADMIN ON FB, whatsoever, so that I could be able to somehow track the IP adress of this fake id, and then handle things personally from then on… PLEASE HELP.
    It would be a great help if ANYONE could somehow give me a link to contact any fb admin who could help me with my dilemma.

  • 17. Ronald Ryan  |  September 26, 2011 at 8:53 am

    Mr. Facebook, (Mark).
    You created, a wheat and Tare diary and very secrets of people. People waring over whose friends with whom. (“you should have never got to my Facebook friends, their mine not yours stay away from my page.”) when it was at times the other party who invited them over to chat.
    So, they go to facebook and creat a lie against or block just to hurt the other person. And all the time Facebook is open to all, whom invite, or chat. “why you chatting with my friends?” he invited me! Where is Facebook going in the future. Mark, your $26 billion richer and Jewish, is that a blessing from God. People are being blocked or secretly blocked by other people lies.

  • 18. Ronald Ryan  |  September 26, 2011 at 9:13 am

    Mr. Facebook, Mark:
    Please be awear, their are people using block to harm others in hatred way. Your security does not ask the other person opinion of their case that has been blocked. This is wrong, anyone can and does use block to harm others, because
    other friend invited then without the others consent. Or, people secretly stealing others friends to creat a secret file. Even steal profiles information on others and make a secret file from Facebook. Hacking profiles, wrong errors Mark . Facebook is a free system to all, that a Jewish kindness.


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